Razor E300 - upgraded Thumb Throttle controller electrical kit 36 Over Volt Kit
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UP TO 1 BUSINESS DAY DELIVERY
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TOP RATED SELLER IN EBAY
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1 YEAR WARRANTY ON SELECT PRODUCTS
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
Returns
If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one, be it similar or not. restocking fees may apply.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Shipping:
Free Standard Shipping
All customers with shipping addresses within the contiguous 48 United States are eligible for Free Standard Ground Shipping when program criteria is satisfied. Custom priced, bulk priced, or item exclusions are not eligible for free standard ground shipping.
Shipping Options
Standard Ground Shipping
How many days does my order ship?
We send a maximum of one business day all our orders in which we handle the dispatch.
Warranty:
Most of our product line is covered by warranty. As a general rule of thumb, please refer to your item's listing before purchase, to verify warranty details. (Below you will find a list of some of our most popular products)
To be considered for warranty coverage, all items must be returned in excellent condition. Properly packaged to withstand the rigors of shipment. Clearly identified with details required such as order number, username, date of purchase. Product must be clean. No elements outside of what was shipped should be included in your products returned for warranty.
Electric Motors:
WARRANTY:
12 Months from purchase date. We will only replace motors that do not work out of the box. We test all motors before shipping. We will not replace burnt out motors.
Controllers:
WARRANTY:
Dead on arrival: 1 Year after receiving the product. We'll refund (except s&h cost) or replace. Item must be as new, with no sign of short circuit, drop or abuse.
Throttles:
WARRANTY:
12 months from purchase date. Write us before returning, most of the times, problem is wiring or controller.
Chargers:
WARRANTY:
12 months from purchase date. We will only replace components that do not work out of the box. We test before shipping. We will not replace burnt out or short circuited components.
Straps:
WARRANTY:
30 days after receiving the product, no questions asked, we'll refund (except s&h cost) or replace. Items must be new, with no use, stains or marks.
12 months for manufacturing defects. Part will be exchanged for a new one.
Shocks:
WARRANTY:
14 days after receiving the product, if the product was incorrectly dispatched., we'll refund or replace. Items must be as new, with no scratches or dents.
3 months for manufacturing defects. Part will be exchanged for a new one. No refunds.
Bow Shackles:
WARRANTY:
30 days after receiving the product, no questions asked, we'll refund (except s&h cost) or replace. Items must be as new, with no use, stains or marks.
2 Years for manufacturing defects. Part will be exchanged for a new one.
Roller Fairlead:
1 Year for manufacturing defects. Part will be exchanged for a new one.
Quick Connect:
WARRANTY:
12 MONTHS from purchase date.
Snatch Blocks:
WARRANTY:
12 MONTHS from purchase date.
Returns:
If you have a technical issue and have not been able to use your product, please be sure to contact us by email at alfawheelsinc@gmail.com for further assistance before initiating any return.
All items must be returned in excellent condition.
Properly packaged to withstand the rigors of shipment.
Clearly identified with details required such as order number, username, date of purchase. Include your return ID/RMA if available.
The product must be clean. No elements outside of what was shipped to you should be included in your returns (batteries, food, trash, etc).
Reason for return must be clearly stated. ("it did not fit", "it does not work", "I did not like the product" are all fine examples of this)
If the product has a label, it must be affixed to the product in a new-like condition.
Returns must be processed online.
A deduction fee will apply if any of the above listed is an issue.
